Frequently Asked Questions

U.S. orders ship via USPS Ground Advantage. Enter your destination in the cart or checkout to see the shipping charge before placing your order.

Production time is separate from shipping time. See the lead-time information below before ordering.

We currently offer shipping to Canada, Mexico, the United Kingdom, and Europe. Available shipping options and charges appear at checkout for your destination.

International transit times vary by destination and customs processing. If checkout does not offer shipping to your address, contact KMRNL before ordering.

Some items are made to order, with an estimated 1–2 week lead time. Review the product listing and our order and return policy before purchasing.

Carrier transit time begins after the package ships. If you need an item by a specific date, ask us before ordering.

Checkout accepts major credit and debit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal. Available payment options are shown at checkout.

KMRNL checkout uses HTTPS and supports card payments and PayPal. Enter payment details through checkout; please do not send card details by email or through our contact form.

Read our Privacy Policy for information about how order information is used.

1. Choose your product and review its dimensions, fitment, and included hardware.
2. Select any required color, mounting style, or other options, then click Add to cart.
3. Review your items and quantities in the cart, then proceed to checkout.
4. Enter your shipping and payment information, review the total and made-to-order notice, and place your order.

For rifle accessories, confirm the exact rifle or magazine model and cartridge compatibility before ordering. Contact us if you need help choosing.

Check your order and shipping emails for updates. Once tracking is provided, use the carrier link to follow your package.

If you ordered with an account, you can also review your orders in My account. For help finding tracking, email info@kmrnl.com with your order number.

Email info@kmrnl.com as soon as possible with your order number and the requested change.

Orders cannot be canceled once production is in progress. Please review the Refunds & Returns policy for the full terms.

KMRNL will replace the item under our lifetime warranty. Email info@kmrnl.com with details of what happened and clear photos showing the item and the issue. We will reply to arrange the replacement.

The 7-business-day reporting window for items damaged or defective on arrival does not limit lifetime warranty claims. See our lifetime warranty details.

Non-defective items are final sale under our Refunds & Returns policy. Items that arrive damaged or defective are handled under the exceptions in that policy.

Email info@kmrnl.com within 7 business days of delivery with your order number, a description of the issue, and clear photos of the item and packaging. Please obtain written return authorization before sending anything back.

No. Guest checkout is available. Provide your email address, shipping details, and payment information to place an order. Creating an account during checkout is optional.

Email info@kmrnl.com or use the contact form. For an existing order, include your order number. For fitment questions, include the product, rifle or magazine model, and cartridge where applicable.

For custom work, include measurements, quantity, intended use, and your required timeline. Photos and sketches can be emailed directly.